Karissa Minnich MPA
Karissa is a Senior Operations Analyst in The Lab @ DC. She is passionate about making government services accessible for all DC residents. She leads the team’s human-centered design work, which to-date, has focused heavily on improving customer service through accessible form design. Her work also includes projects that seek to alleviate income inequality and support families experiencing the effects of poverty. Karissa leads our Operations Team which covers our team’s finances, public communication, hiring/recruitment, and community engagement.
Prior to joining OCA she worked for DC Greens, a local nonprofit that supports food education, food access, and food policy where she served as the Director of Operations. Karissa earned a B.A. in sociology and political science from Muhlenberg College and a Masters of Public Administration from The George Washington University. In her free time, she enjoys knitting, yoga, and exploring her Ward 2 neighborhood with her husband.